Call Center Representative

Healthcare Customer Service Representative – Call Center Representative

Join TEKsystems to apply for the Call Center Representative role.

Location:

Plymouth, MI (Onsite)

Schedule:

Flexible availability required between 5:00 AM – 10:00 PM. Shifts are assigned based on performance.

• Handle inbound and occasional follow‑up calls in a fast‑paced call center environment.
• Answer questions about prior authorizations, general inquiries, and confidential information.
• Accurately enter and update customer information across multiple systems.
• Deliver top‑notch customer service with professionalism and attention to detail.
• Manage 50–100 calls per day, depending on complexity.
• Use various programs to track and document customer interactions.

• 1+ year of recent high‑volume call center experience (within the last 2–3 years).
• Strong customer service and multitasking abilities.
• Typing speed of at least 30 WPM.
• Comfort navigating multiple computer systems.

• Call center experience.
• Data entry accuracy.
• Computer proficiency.

This is a fully onsite position in Plymouth, MI.

Entry Level.

Contract to Hire position based out of Plymouth, MI.

The pay range for this position is $21.00 – $21.00/hr.

• Medical, dental & vision.
• Critical illness, accident, and hospital coverage.
• 401(k) retirement plan – pre‑tax and Roth post‑tax contributions available.
• Life insurance (voluntary life & AD&D for the employee and dependents).
• Short and long‑term disability antysion.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time off / leave (PTO, vacation or sick leave).

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the items above.

This position is anticipated to close on Jan 25, 2026.

TEKsystems is an Allegis Group company and a partner in transformation, helping clients activate ideas and solutions. With a team of 80,000 and over 6,000 customers worldwide, we provide full‑stack technology services,恐 talent services, and business transformation solutions.

TEKsystems is an equal opportunity employer and will consider all Kodak applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.