Senior Personal Care Director

Senior Personal Care Director - Senior Living

Corso Care Personal Care

The Senior Corso Care Personal Care Director is responsible for the overall direction, administration and coordination of client services by delivering a 1440 experience, optimizing performance, driving revenue and leading employee connections within our agency.

• 8-10 years of experience within the healthcare field preferred but not required.
• High School Diploma or equivalent required.
• Ability to improvise, multi-task and prioritize in a fast paced, always changing environment.
• Ability to partner effectively and professionally with colleagues.
• Exercises good judgment and sensitivity to confidential and non-routine matters required.
• Strong technical skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) specifically with Excel.
• Excellent organizational and time-management skills.
• Ability to handle confidential information with discretion.
• Ability to work successfully through complex problem solving.

• Actively demonstrates company culture and values –safety, common beliefs, and a culture of feedback.
• Leading relationships with fellow community leaders by meeting and following through on action items.
• Lead, manage, and overall accountability for growing culture through, training, coaching and mentorship.
• Own the relationships with your Executive Director and Sales Team and market CCPC throughout the community by increasing, visibility, credibility and trust.
• Develop and execute sales strategies to achieve occupancy and revenue targets.
• Drive revenue for Corso Care Personal Care (CCPC) while reinforcing and providing coaching around revenue goals.
• Communication of all emergency policies and provision of updated information to staff.
• Ensure compliance with company policies, state regulations, and operational standards
• Maintain accurate reporting and forecasting of sales activities and revenue performance.
• Establish performance expectations and hold teams accountable through consistent coaching and feedback.
• Model exceptional customer service with residents and family members.
• Perform other tasks as needed.

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens.

The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Frequent travel to different locations will be required.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.

The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer