Executive Steward at Saint John's Resort

Executive Steward at Saint John's Resort

POSITION SUMMARY: The Executive Steward serves as the operational leader of all stewarding and sanitation functions at Saint John's Resort, ensuring impeccable cleanliness, equipment maintenance, and operational support across all culinary outlets, banquets, and special events. This role demands exceptional organizational skills, attention to detail, and the ability to maintain the highest standards of sanitation while managing high-volume, multi-outlet resort operations.

The Executive Steward will uphold food safety excellence, equipment integrity, and team accountability while fostering a culture of operational support aligned with Saint John's Resort standards.

• Maintain a friendly, professional demeanor with genuine warmth in all interactions
• Support exceptional guest experiences through behind-the-scenes operational excellence
• Demonstrate commitment to hospitality excellence through actions, attitude, and accountability
• Ensure cleanliness and presentation standards enhance the overall guest experience

• Maintain safe work practices and prevent personal injury through proper technique and equipment use
• Ensure the safety of team members, guests, and vendors through proactive hazard identification
• Demonstrate comprehensive knowledge of chemical handling, OSHA requirements, and sanitation protocols
• Maintain compliance with health department regulations and company safety standards

• Oversee all dishwashing, pot washing, and kitchen sanitation operations across resort outlets
• Ensure compliance with health department standards, food safety protocols, and brand sanitation requirements
• Maintain equipment cleanliness standards for cooking equipment, work surfaces, and food contact areas
• Implement and monitor proper chemical usage, dilution ratios, and storage procedures

• Manage inventory and maintenance of all smallwares, china, glassware, silverware, banquet & catering equipment, and kitchen equipment
• Coordinate equipment repairs and preventive maintenance schedules with engineering and vendors
• Track and report equipment needs, replacement cycles, and capital expenditure recommendations
• Ensure proper storage, organization, and security of all stewarding assets

• Lead hiring, onboarding, training, and performance management of stewarding team members in accordance with company procedures
• Foster clear communication with culinary leadership regarding operational needs and challenges
• Organize and lead stewarding team meetings and daily shift briefings
• Build and maintain a positive team culture focused on efficiency, accountability, and reliability
• Mentor and develop stewarding staff, creating opportunities for advancement within the organization

• Partner with Executive Chef on chemical, supply, and equipment cost management
• Recommend strategies to optimize operational efficiency while controlling expenses
  
  Monitor usage levels and implement waste reduction initiatives
• Manage stewarding labor deployment to meet operational demands while controlling costs

• Supporting culinary operations through timely equipment delivery, setup, and breakdown
• Receiving deliveries and organizational storage areas, coolers
• Support FOH operations through timely CGS, equipment delivery, setup, and breakdown
• Coordinate stewarding coverage for banquets, special events, and peak service periods
• Ensure kitchen flow efficiency through proper staging and organization of dirty and clean equipment
• Ensure operational efficiency by always ensuring equipment is stored properly in its assigned areas and that is always handled with the utmost care
• Manage trash and recycling programs in compliance with environmental and regulatory requirements

• Lead and participate in required training sessions including chemical safety, equipment operation, and sanitation protocols
• Ensure team maintains current certifications and safety training compliance
• Maintain professional appearance and conduct, serving as a role model for stewarding team
• Complete assigned administrative tasks and special projects as directed

• Accountability
• Sanitation knowledge
• Leadership
• Cost management acumen
• Team development
• Verbal communication
• Operational judgment
• Professional ethics
• Quality standards
• Professional appearance
• Problem-solving mindset
• Dependability
• Adaptability
• Punctuality
• Resource management
• Teamwork
• Work quality
• Health inspection scores

Saint John's Resort is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

• High School Diploma required
• Minimum two years stewarding leadership experience in upscale/resort environment preferred
• Proven track record in high-volume, multi-outlet operations
• Serv Safe Manager Certification preferred (or ability to obtain within 60 days)
• Knowledge of commercial…