Shift leader, Restaurant​/Food Service

Join to apply for the Shift Leader role at Jersey Mike's Subs

Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey! The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customers, projecting a thankful and caring mentality to everyone who walks through our doors.

Our culture is one of "giving" and supporting local communities so that all can be lifted together. "Jersey Mike's A Sub Above".

We are committed to providing the most enjoyable and satisfying experience possible through our amazing subs and unparalleled customer service. We understand that it all starts with a winning team of individuals who are fun, personable, diligent, positive, energetic, eager to learn, team‑players who take pride in what they do and who they are. At the end of the day, they are focused on executing great customer service with a great big smile!

If you possess these attributes and can commit to improving them, we would love to speak with you about joining our team.

• Coaching the staff to deliver amazing customer service
• Producing high‑quality food and maintaining the Jersey Mike's experience
• Handling cash and following the Learning Management System Training Program
• Enforcing policies and procedures and participating in local and national marketing initiatives
• Building sales and maintaining the cleanliness and proper sanitation practices in the establishment
• Being certified in all four positions of the restaurant and proving effective communication
• Having a sense of urgency and moving or transporting up to 50 lbs without assistance (medical notation covered by ADA or a temporary doctor’s note)
• Working 38–40 hours per week and having reliable transportation to and from work
• Communicating with the GM/AGM/DM about any issues and leading by example in food quality, customer interaction, and daily appearance of a clean, fitted, and pressed uniform
• Managing and leading a crew of 2–5 people, performing all tasks related to opening and closing the store, baking bread, and slicing appropriately
• Acting as Key Holder and demonstrating full understanding of accountability and integrity

• High school degree or equivalent
• 1 year QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification – Food Handler required
• Must have reliable transportation

This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.