Accounts Receivable Specialist

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Reports to:
Credit and Collections Manager

Position Summary

To provide excellent customer service to both our internal and external customers by identifying and resolving issues and any customer concern in a timely manner to ensure that Satellite Shelters receives payment for our product and services.

Essential Duties And Responsibilities

• Research customer disputes regarding invoice amounts.
• Investigate payment shortages received.
• Assist accounting personnel with resolving taxing errors.
• Investigate returned mail to determine the correct address to send invoices.
• Field correspondence from account holders and assist with resolution of concern.
• Perform other duties as assigned.
• Reconcile ACH & Check deposits each day, research deposit discrepancies and coordinate steps required to resolve discrepancies identified.
• Apply deposit to customer accounts.
• Deposit in-house checks through the remote deposit process and accurately post payments to the accounting system.
• Ensure timely and accurate posting of payments to maintain up-to-date records in the accounting system.
• Create reports regarding the status of customer accounts as requested.
• Connect with the AR Team to investigate the reasons for partial payments or deductions.
• Inform AR team of any unprocessed payment to customer accounts or unreconciled documents and reports discrepancies that might affect account status.

Supervisory Responsibilities

No formal supervisory role.

Education And Experience Requirements

• The position requires a High School Diploma or equivalent and 2+ years’ experience in accounts receivable and/or finance.
• Shown ability to collaborate with other team members to accomplish tasks.

Required Skills/Competencies

• Thoroughness and strong detail oriented.
• Self-Driven.
• Strong Time Management Skills.
• Proficiency in MS Office Suite (excel, bank portals).
• Customer/Client Focus.
• Personal Effectiveness/Credibility.
• Strong Written and Verbal Communication.
• Excellent Problem-Solving Skills.
• Strong Interpersonal Communications Skills.

Physical/Mental Demands

Position requires a high degree of concentration to manage frequent interruptions while meeting strict deadlines. Position is largely sedentary; however, some filing is required. The ability to lift files, open filing cabinets and bend, sit or stand is necessary. Occasional driving is required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation

The pay range listed is the base hourly pay range that Satellite Shelters, Inc/Satellite Industries, Inc. reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).

Benefits And Ancillaries

Medical, dental, vision, PTO benefits and ancillaries may be available for eligible employees and vary based on the plan options selected by the employee.

• Entry level

• Full-time

• Sales, General Business, and Education

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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