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Help Desk Technician II — Elite IT Support Specialist

Job in Plymouth, Hennepin County, Minnesota, USA
Listing for: IDEMIA
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below

IDEMIA Public Security in Minnesota is seeking a customer support specialist to handle cases, calls, emails, and chat support. You will log interactions in Salesforce, escalate issues per SLAs, and collaborate with cross-functional teams to resolve problems.

The role requires MS Office proficiency, Salesforce experience, and strong customer service skills. Base US hourly pay ranges from $19.00 to $25.63, with benefits; final offers depend on skills, qualifications, and geography.

For the Help Desk Technician II — Elite IT Support Specialist position at IDEMIA, we are reviewing applications now.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Help Desk Technician II — Elite IT Support Specialist role at IDEMIA, based in MN, United States.

We are looking to fill the Help Desk Technician II — Elite IT Support Specialist position at IDEMIA in MN, United States.

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