Help Desk Analyst: Tier 1 IT Support Microsoft 365
Listed on 2026-10-13
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Teceze is seeking a Help Desk Analyst in Plymouth, MN to diagnose, troubleshoot, document, and resolve Tier 1 issues across computers, apps, and AV equipment. On-desk coverage is Mon–Fri 7:30 AM–3:30 PM Mountain Time, with evenings, weekends, and holidays included.
You will handle walk-up, phone, chat, email, and Service Now tickets, escalate to L2/L3 as needed, and use remote tools for troubleshooting. Strong Microsoft 365, Intune, SCCM, and Windows OS skills are required.
The Help Desk Analyst:
Tier 1 IT Support for Microsoft 365 position in the IT & Technology field is open for applications.
We are looking to fill the Help Desk Analyst:
Tier 1 IT Support for Microsoft 365 position at Teceze in Plymouth, MN, United States.
The Help Desk Analyst:
Tier 1 IT Support for Microsoft 365 role at Teceze is now open for applications in Plymouth, MN, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).