Manager, IT Business

Description

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Continua places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

Strive To Be Great | Do Hard Things | Stronger Together | Own It

• LMA – Lead, Manage, and Hold Accountable
• Strategy, Architecture & Roadmap
• Portfolio Direction & Hands-On Execution
• Budget, Vendor & Portfolio Management
• Security, Data & Risk Partnership
• AI-Embedded SaaS & Continuous Improvement

• Own the strategy, architecture, roadmap, and day-to-day operations of Continua’s business applications portfolio, including ERP, CRM, project management, design, HR, finance, integrations, and automation.
• Manage and optimize platforms including CORE V, Hub Spot, , D-Tools, CET/CEP, AutoCAD, SharePoint, Paylocity, Ramp, Azure Integration Services, and Power Platform.
• Manage the full requirements-to-delivery lifecycle, translating business needs into prioritized initiatives and measurable outcomes.
• Maintain application reliability, security, integration health, release quality, and change management standards.
• Coach and develop Business Applications team (analysts, developers, product owners, and application administrators), while personally contributing to application configuration, automation, and troubleshooting.
• Manage budgets, contracts, renewals, vendor performance, service levels, and systems integrator relationships.
• Oversee releases, incident response, change advisory, service levels, regression testing, and month-end close support.
• Partner with Security, Data & Analytics, and Infrastructure to maintain secure integrations, identity management, data governance, and application controls.
• Identify opportunities for process automation, application optimization, AI-enabled capabilities, and improved operational efficiency.
• Collaborate with Finance, Sales, Operations, HR, PMO, Design, and AV leadership to prioritize requirements, deliver solutions, and track business value.

• 5-10+ years of business applications experience spanning administration, configuration, development, and architecture, including 2+ years of team leadership.
• Demonstrated strategic and hands-on expertise across ERP, CRM, and enterprise integration, with proficiency in at least two of the following: CORE V (or comparable ERP), Hub Spot, and/or enterprise integration platforms (Azure Integration Services, Logic Apps, API Management).
• Experience managing an application portfolio end-to-end, including roadmap development, application rationalization, release management, incident response, and vendor oversight.
• Proven experience managing operating and capital budgets, SaaS vendors, systems integrators, contracts, and negotiations.
• Ability to translate business requirements into application solutions, manage the full delivery lifecycle, and communicate outcomes to executive stakeholders.
• Relevant certifications are preferred, but not required: (Hub Spot, Microsoft Power Platform, TOGAF, CORE V or comparable ERP platforms, ITIL 4, SAFe, or PMI-ACP).
• Experience leading ERP modernization or replacement evaluations preferred.
• Familiarity with integration platforms such as Microsoft Power Automate, Flow Gear, or similar
• Experience in commercial interiors, dealer/distribution, or AV integration business models is a plus, but not required.
• Knowledge of SaaS security posture management (SSPM), CIS Controls, and identity integration preferred.
• Exposure to data and AI solutions, including Snowflake, Five Tran, Microsoft Copilot, Claude, Github, and embedded AI capabilities preferred.
• Understanding of scalable, reliable, secure, and cost-effective application architecture and automation preferred.
• A hands-on, player/coach leadership style with a track record of developing technical teams while personally contributing to configuration and delivery.
• Strong communication, stakeholder management, problem-solving, and cross-functional collaboration skills.
• Physical Requirements:
  
  While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may…