Director, AV Project Management Organization

Description

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Continua places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company but a movement reshaping the dealer landscape across the Midwest.

Strive To Be Great | Do Hard Things | Stronger Together | Own It

• Lead, Manage and Hold Accountable
• Financial Health - Projects
• Quality & Delivery
• Performance Optimization

• Lead and develop the AV PM team, driving improvement through direct coaching, performance management, structural team development, and individual career pathing.
• Oversee day-to-day PM operations, serving as the primary resource for real-time problem-solving, daily unblocking, and tactical mentorship.
• Manage team capacity and project assignments, directing the intake pipeline to strategically allocate new contracts based on PM expertise and workload.
• Lead routine team syncs and stand-ups to review immediate project statuses and dynamically reallocate resources.
• Establish and enforce PMO methodologies, standardizing project delivery across the division while conducting regular compliance and documentation audits.
• Coordinate scheduling and resource allocation alongside the Install Manager and Resource Coordinator to guarantee multi-project baseline success.
• Drive team productivity and division profitability using advanced weekly metrics, portfolio reviews, and macro-level strategic planning.
• Govern high-level commercial AV implementation, establishing master schedules, funding limits, and strategic execution procedures.
• Serve as the executive escalation point for high-profile clients during critical pre-sale, enterprise account, and complex construction meetings.
• Oversee technical delivery channels, ensuring seamless distribution and archival of AV drawings between engineering and field execution teams.
• Mitigate operational and financial risk by providing guidance on complex site issues and systematically controlling high-value change orders.
• Partner with cross-functional teams (field operations, engineering, service) to streamline complex commissioning, programming validation, and formal project handoffs.
• Maximize profit margins through continuous quality improvements, vendor negotiation, and strategic execution of complex projects.

• 8–10 years of progressive experience in commercial audio visual integration, unified communications, or construction technology project management.
• 5+ years of dedicated people management experience, with a proven history of managing, hiring, and mentoring PM teams.
• Active industry credentials are strongly preferred, including an active PMP (Project Management Professional) and AVIXA CTS, CTS-I, or CTS-D certifications.
• Elite proficiency with enterprise tools, including MS Office Suite, D-tools, advanced project tracking frameworks (e.g., , MS Project), and CORE accounting/contact management software.
• Exceptional verbal, written, and presentation skills tailored for communicating complex technical states to C-suite stakeholders and clients.
• Advanced analytical and multi-project tracking skills with an intense, high attention to detail.
• Proven financial acumen with the ability to architect technical and labor solutions that are both beneficial to the client as well as cost-efficient for Continua.
• Ability to synthesize highly complex technical info, architectural designs, workflows, and enterprise infrastructure procedures.
• Prompt responsiveness and emotional intelligence regarding internal team needs and customer relationship issues.
• Physical Requirements:
  
  While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 50 pounds. This position requires travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different operational environments.

• A State-of-the-Art Facility with incredible technology throughout and a multitude of work spaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help…