Manager, Restaurant​/Food Service

Job Overview

Manager at Emagine Entertainment leads theater and restaurant crew operations to create a guest‑focused experience.

• Greet and educate guests about concession items, movies, rating systems, and theater directions.
• Oversee employees in crew operations to deliver outstanding customer service.
• Respond to guest comments and empower staff to maintain high guest satisfaction.
• Manage day‑to‑day theater operations to ensure efficiency and profitability.
• Lead the closing process, balance drawers, and verify nightly deposits.
• Deploy scheduling to provide optimal staffing levels for guests.
• Monitor employee breaks and other restrictions per State Law.
• Assist in human resource functions: recruitment, selection, orientation, training, scheduling, and performance management.
• Ensure security procedures protect employees, guests, and assets.
• Control costs by reviewing portion control and quantities, minimizing waste.
• Prepare action plans and implement production, productivity, quality, and customer‑service standards.
• Meet financial objectives by forecasting requirements and preparing an annual budget.
• Collaborate on menu planning with chefs to ensure quality execution.
• Estimate food costs and profits, adjusting menus accordingly.
• Enforce safety, sanitary practices, and maintenance to comply with standards and laws.

Education:

Two‑year college or university degree, preferably in Hospitality Management.

Experience:

Two to three years’ management experience in a theater or restaurant environment.

Competencies:

Effective communication, leadership, organizational support, adaptability, business acumen, and quality focus.

• 401(k) and matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Standing, walking, handling, lifting up to 50 lbs, with moderate noise level. Work hours may exceed 50 hours per week.

Moderately loud with typical theater and restaurant conditions.