Repair and Tool Technician

Overview

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed).

In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

• Provide service to store customers in Tool Rental, including writing customer contracts and invoices for equipment rental and tool repairs.
• Evaluate, repair, test and ensure quality of small engines, outdoor power equipment and handheld electrical devices.
• Manage tool inventory and maintain tools in repair centers and tool rental departments.
• Ensure repaired units are clean and ready for return to the originating store.

• Knowledge of tools and repair techniques for small engines, outdoor power equipment and handheld electrical devices.
• Ability to work in store and non-store locations.
• Strong attention to detail and customer service skills.

• Employment type:
  
  Full-time
• Industry: Consumer Services

Plymouth, MI;
Canton, MI;
New Hudson, MI;
Farmington Hills, MI;
Southfield, MI

Typical pay ranges vary by location and experience, e.g., Plymouth 38,.00;
New Hudson 47,.00;
Farmington Hills ;
Southfield 40,.00.