Customer Service Officer

Job in Plymouth, Devon, PL1 1, England, UK

Listing for: RGB Recruitment

Full Time position
Listed on 2026-06-15

Job specializations:

Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant, Clerical
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant, Clerical

Salary/Wage Range or Industry Benchmark: 14.31 GBP Hourly GBP 14.31 HOUR

Temporary Customer Services Officer - Supported Housing
Location: Plymouth
Hours: 23.75 per week Monday-Friday, 9:00am-1:15pm
Contract: Starting ASAP Until 31 July 2026

We are looking for a professional and organised Customer Services Officer to provide temporary support within a Supported Housing service.
This is a front-facing, office-based role focused on delivering excellent customer service and supporting the day-to-day running of housing operations.
Key Duties:

Act as the first point of contact for residents, visitors and enquiries
Provide reception and administrative support
Log and coordinate repairs and maintenance requests
Maintain records, databases and routine reports
Support rent payments and basic financial administration
Arrange bookings and assist with meeting administration
Promote safeguarding and maintain high service standards

About You:

Strong customer service and communication skills
Experience in administration and accurate record keeping
Confident using Microsoft Office and IT systems
Able to work independently and manage competing priorities
Understanding of working with vulnerable people or complex needs

Desirable:

Housing or supported housing experience

Appointment will be subject to an enhanced DBS check.

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