Administrator, Education Administration, Administrative​/Clerical

Pilgrim Primary Academy, Reach South Academy Trust is seeking to appoint an exceptional Administrator to join the School from September 2026.

Post: Administrator
- Term-time only

Location: Oxford Street, Stonehouse, Plymouth PL1 5BQ

Salary Range: Administrator
- Grade C, £25,583 rising to a maximum of £26,403, per annum pro-rata

Actual Salary: Administrator - £22,766 rising to a maximum of £23,496 per annum

Hours/

Contract:

37 hours per week, term-time only, 39 weeks per year

Monday to Friday

Pilgrim Primary Academy is looking to recruit an experienced Administrator to join our dedicated office team. The job involves working within recognised procedures and will include reception duties, answering routine telephone and face to face enquiries from a range of stakeholders including parents, staff and students. General administrative duties including maintenance of manual and computerised records/management systems, financial administration e.g. collects and records dinner money and undertaking specific duties that support the day to day administrative operations of the school.

• Contributing to improving school attendance and improving persistent absence
• Supporting students and families through building and maintaining positive relationships
• Administering school admissions and investigating absences
• Making assessments and plans for returning students
• Producing data reports and working with outside agencies such as the Education Welfare Officer and County Council for admissions.
• General office duties, greeting our families and students at reception and supporting parents with any queries they might have

• Friendly, approachable, and welcoming, with the ability to quickly build positive relationships with students, staff, parents, and visitors
• Able to think on their feet and respond calmly and effectively to a variety of situations that may arise throughout the school day
• Engaging and enthusiastic when interacting with students, supporting a positive and inclusive school culture
• Highly organised with good attention to detail, able to manage multiple tasks and prioritise workload effectively
• A confident communicator, both verbally and in writing, with a professional and courteous manner
• Flexible and adaptable, responding positively to the changing needs of a busy school environment
• A team player who contributes positively to the wider school community and supports colleagues when needed

The successful candidate will bring energy, resilience, and a genuine interest in supporting young people, helping to ensure the smooth day-to-day running of the school.

• NVQ Level 2 in Administration or equivalent qualification or experience
• Good knowledge of general computer packages and office equipment e.g. Microsoft Office, photocopier, telephones etc
• GCSE Mathematics and English
  - Grade C and above or equivalent
• Good keyboarding skills for the production of routine correspondence and emails with occasional typing
• Experience of manual and computerised record/information systems
• Have good verbal and written communication skills to exchange information with a range of audiences (e.g. staff, students, parents and others)
• Previous experience of working in a school, whilst is not essential would be desirable.

School Background: Pilgrim is a friendly, caring and welcoming place, with children's learning, happiness and well-being at the heart of all we do. We understand that children will only get the best education when there are strong and respectful relationships between both pupils, staff, parents and the wider community. We are very proud of the positive relationships that exist at Pilgrim.

Our aim is to develop confident young people who have high aspiration, a clear sense of themselves as learners and citizens, and who can contribute positively to their futures and those of others.

Trust Background: We are a family of schools working in partnership for the benefit of all our pupils and students. We believe our charitable aim, to advance education, is best achieved through collaboration, both within the Trust…