Business Administration Apprentice (Level 3

BUSINESS ADMINISTRATION APPRENTICE LEVEL 3

37 Hours Per Week

NVQ 3 (aged 16-20) £21,600

NVQ 3 (aged 21+) £23,556

Location:

OAC Rooms

• Monday – Thursday: 9:00am – 5:00pm
• Friday: 9:00am – 4:30pm

We are excited to offer a fantastic Level 3 Business Administration Apprenticeship opportunity to join our Business Support Team who support the work of the Children, Young People and Families Service. Whether you’re starting out, looking to change direction, or returning to learning, this role provides a great chance to develop new skills, gain hands‑on experience, and build a rewarding career in a supportive, fast‑paced and meaningful environment—where the work you do really makes a difference.

As part of the team, you’ll carry out a variety of essential administrative tasks, including:

• Data input and record management
• Responding to emails and enquiries
• Calendar management of professionals and room bookings
• Welcoming visitors and covering main reception
• Answering the dedicated phoneline and directing calls
• Scanning, printing, and document handling
• Supporting the wider team with day-to-day admin tasks

• Members of the public
• Social Workers
• Senior Management
• Partner agencies such as health, education and Police

You’ll be supported throughout your apprenticeship by Achievement Training, with dedicated time during your working week for off-the-job learning to help you successfully achieve your qualification.

• Minimum of 3 GCSEs (A–C / 9–4)
  * including English and Maths (or equivalent)
• Basic knowledge of Microsoft Office (Word, Outlook, Excel)
• A positive attitude and willingness to work towards your qualification
• Strong typing and keyboard skills
• Understanding of confidentiality and professionalism
• Ability to work to deadlines and manage your time effectively
• Experience working both independently and as part of a team
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills

For more detailed information about the role, please refer to the Business Support Apprentice Role Profile. This role is not suitable for job share due to the apprenticeship training element of the role.

There is no age limit for this apprenticeship. We welcome applications from individuals at all stages of their career.

Plymouth City Council is proud to be an inclusive employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

• Disabled
• Care-experienced with Plymouth City Council
• Armed Forces service leavers within the last 2 years

Closing Date:
Sunday 23 August 2026