Medical Receptionist​/Administrator

The successful applicants will work within the administration team, supporting the clinical staff and each other to deliver a high quality service to patients and other health care professionals. Though based primarily in one section, the post holder may be required to work in other sections of the department where support is needed, including across both sites. They will be required to follow established procedures and work under supervision but use their own initiative and take responsibility for themselves and the quality of their own work.

• Greeting patients and handling telephone/email enquiries in a professional & friendly manner
• Booking, amending, and cancelling appointments using our clinical system (Systm One)
• Processing prescriptions, referrals, and other administrative tasks
• Handling patient records, ensuring confidentiality and accuracy
• Supporting clinicians with administrative tasks, including medical coding and summarising records

Previous experience in a GP surgery or healthcare environment (desirable but not essential)

• Proficiency in IT systems and ability to quickly learn practice software - Systm One, Accu Rx
• Excellent organisational skills and attention to detail