Office & Front of House Coordinator

Office & Front of House Coordinator - (Plymouth) Job Role

Come and join our Activity Hub team as a Receptionist & Office Administrator

In our Activity Hubs, our trained team provide a comprehensive programme of social and creative activities for ex-offenders, both following release from prison and those serving community sentences. Our participants are invited to come and make the most of the support we offer to ensure they are well-equipped with the skills and confidence they need to re-enter the community.

As our Administrator;

• You will provide administrative and reception support ensuring the smooth running and effectiveness of the hub.
• Assit and coordinate in the planning and delivery of a wide range of hub activities
• Keep records, spreadsheets and files upto date and accurate
• Be the voice and face of the hub dealing with enquiries both face to face and over phone and email

We’ll need your excellent interpersonal and communication skills. We like to ensure a warm, welcoming hub environment, in which our participants are enabled to fulfil their potential. You will need to embody and promote this ethose!

Our successful candidate will ideally have a Level 2 qualification in Administration/Customer Service or equivalent. However, we appreciate that not everyone can tick every single box, just so long as you’re confident and are comfortable working with a diverse range of people from a variety of backgrounds and circumstances.

This is a rewarding opportunity that will allow you to support and encourage our residents back into the community with the skills and confidence they need.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £25,877 per annum with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits

Seetec is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

What it means to be employee-owned.

What our people say.

Location: Plymouth
Hours: Full-time, 37 hours per week (Mon-Fri)
Contract: Permanent

• Provide a warm welcome while on reception, being the first point of contact to anyone entering the building
• Support with the planning of hub activities and events
• Manage mail and petty cash
• Input participant details and attendance accurately on our computerised system

• Level 2 qualification in English and Maths
• Good knowledge of IT, including use of Microsoft Office programs
• Excellent interpersonal skills, able to deal effectively with a range of people by phone and in-person
• Good time management, organisational and administrative skills

Seetec is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Education, Training and Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.
We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold…