Reception & Administration Support Apprentice

Job Category: Business and administration

Training Provider: FOCUS TRAINING (SW) LIMITED

Salary: National Minimum Wage for Apprentices — £15,600 a year

Address: 63 ST. MODWEN ROAD, PLYMOUTH, PL6 8LH

As a Reception & Administration Support Apprentice, you will be an integral part of the team with responsibility in assisting with the day-to-day management of the centre. You will provide support for the admin team to include processing e-mails, paperwork, answering telephone enquiries and assisting with room and course bookings.

• Data processing of customer information, maintaining client confidentiality at all times
• Regular use of telephone systems for liaison with staff and customers
• You will support the daily readiness of the office facilities, classrooms and computer rooms
• Meeting/greeting customers and supporting the main reception and administration areas as required
• Providing general support to the operations team and management as required
• Support with implementation and daily administration of centre Health & Safety procedures
• Ensure public noticeboards, first aid signs, safeguarding contacts, and visitor posters remain clean, current and visible
• Monitor daily levels of stationery and office supplies, submitting restock requests to keep the front of desk and staff room supplied