Sales Coordinator

Overview

We're looking for a Hire & Sales Coordinator to join our Non-Mechanical division which offers the latest, industry-leading Non-Mechanical Plant equipment including pedestrian/crowd control barriers, temporary security fencing, trench boxes, bogmats, road plates and more.

If you thrive on building relationships, love problem solving, and enjoy the buzz of a busy depot environment, this is your opportunity to shine.

As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast.

We are looking for someone who is passionate about customer service, can thrive under pressure, and wants to be part of a supportive, ambitious team.

• Managing incoming and outgoing hires per day across a wide range of Non-Mechanical equipment
• Processing hire desk administration and handling customer and supplier queries
• Ensuring stock levels meet demand and identifying opportunities to maximise sales
• Coordinating with drivers and fitters to ensure timely deliveries and collections
• Resolving customer complaints and supplier issues with professionalism and efficiency

• Ideally proven experience in a high-volume hire desk or similar fast‑paced environment
• Excellent customer service skills with a commercial edge and a drive to increase sales
• Strong communication and organisational skills with great attention to detail
• Confident IT skills, including Outlook and Excel
• A team player who can also work independently and use initiative
• Experience in the plant & tool hire industry is a bonus—but if you have the passion and willingness to learn, we’ll support you at every step

GAP is the UK’s leading equipment hire provider. We offer opportunities in everything from Plant and Tools to Lifting, Survey, Environmental, and Event Services. With 50 years of experience, we support projects across construction, infrastructure, events, and more.

We are a family‑run business that values career growth, training, and development from day one, with generous holidays and health & wellness support.

We are an Equal Opportunities employer and embrace the unique contributions each individual brings.