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Job Description & How to Apply Below
CitNOW Group is seeking a Lead Aftersales Coach to design, deliver and continuously improve training and accreditation programs across Aftersales products. You will drive learning strategy, coach trainers globally and ensure measurable business outcomes.
You will collaborate with Product, Customer Success and Onboarding to align learning priorities with business needs and leverage AI-enabled tools to enhance content creation and learning analytics, in a dynamic, fast-moving environment.
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