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AI Copilot & Process Improvement Lead

Job in Plymouth, Devon, PL2, England, UK
Listing for: Capita
Full Time position
Listed on 2026-09-25
Job specializations:
  • Business
    Change Management, AI Business & Operations
Job Description & How to Apply Below

Capita, via PCSE England, seeks a Continuous Improvement Lead to design and deliver AI-enabled service improvements. You will collaborate with account teams and clients to achieve measurable outcomes, driving efficiency and quality across NHS England/NHSEI accounts.

The role focuses on building Copilot agents, coordinating with SMEs, and championing AI literacy while ensuring governance and compliance throughout the projects.

For the AI Copilot & Process Improvement Lead position at Capita, we are reviewing applications now.

Are you ready to take on the AI Copilot & Process Improvement Lead role at Capita?

We would love to welcome a new AI Copilot & Process Improvement Lead to our team in England, United Kingdom.

Step into the AI Copilot & Process Improvement Lead role at Capita in England, United Kingdom and grow with us.

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