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Project Manager, Regulatory Compliance Specialist, Change Management

Job in Plymouth, Devon, PL2, England, UK
Listing for: Office for Legal Complaints / Legal Ombudsman
Part Time, Contract position
Listed on 2026-10-23
Job specializations:
  • Business
    Regulatory Compliance Specialist, Change Management, Risk Manager/Analyst, Operations Management
Salary/Wage Range or Industry Benchmark: 52000 GBP Yearly GBP 52000.00 YEAR
Job Description & How to Apply Below
Our Benefits
· Our total reward package includes a basic salary and a potential to earn rewards for excellent contribution to LeO.
· Stakeholder pension scheme, whereby LeO will double your contribution up to 10%.
· Annual Leave of 26 days per year (plus bank holidays) – (pro rata for part time staff), plus you can buy or sell 4 days leave each year.
· Flexible hours driven by work life balance and operated between 7am and 9pm each day, this also includes hybrid working of 80% at home and 20% in the office each week.
· Group Income Protection – if you can't work due to long term absence or injury, this protection can provide a regular income.
· Life assurance of 6 times your annual salary.
· Legal Information Service offering free advice and support with debt management, tax related matters, consumer disputes.
· Employee Assistance programmes.
· Online health, fitness, and wellbeing resources.
· Wellbeing champions.
· Investment in your career development through learning and development, talent management, coaching, mentoring and on the job experience. Are you an experienced project professional looking for an exciting opportunity to lead the end-to-end delivery of complex projects aligned to strategic organisational priorities? Are you confident in managing project governance, reporting, budgets, suppliers, and project documentation while ensuring effective decision-making and timely escalation?

Do you have excellent communication and stakeholder management skills, with the ability to influence, collaborate, and build trusted relationships across internal and external teams? Within this role, you will lead the successful delivery of complex projects from planning through to implementation, while managing governance, risks, resources, budgets, and key stakeholder relationships. You will work collaboratively across teams to ensure projects remain aligned to organisational priorities, deliver agreed outcomes, and drive continuous improvement through effective project management and lessons learned.

What you will be doing
· Manage the end - to - end delivery of assigned projects, generating project objectives, agreeing the project aim, creating and agreeing a clear scope from strategic objectives, generating and agreeing project plans and key milestones, dependencies, ensuring resource requirements are defined and maintained and including successful handover of project deliverables to BAU.
· Establish and maintain robust project governance, including chairing Project Control Boards, success and benefit reporting, maintaining decision logs, and appropriate escalation of risks and issues. Create and present project gates for approval in project control boards and programme board receiving formal approval to progress to the next stage of the project lifecycle.
· Develop and maintain project documentation, including, project briefs, project plans, RAID logs, business cases, procurement documentation, and change control records throughout the project life cycle.
· Proactively manage and identify project risks, issues, dependencies, and constraints, ensuring mitigations are identified, owned, and reviewed throughout the project lifecycle.
· Engage, manage and influence internal and external stakeholders, adapting approach and communication style to ensure effective collaboration and progress.
· Coordinate procurement and supplier activity where required, working with commercial and finance colleagues to ensure compliance with organisational processes. Monitor project budgets and financial forecasts, working with budget holders, external suppliers and Finance to ensure accurate cost tracking.
· Provide accurate and timely progress reporting, highlighting delivery status, risks, issues, and…
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