Customer Services Temporary

Position: Customer Services Temporary - 6 Months
Customer Service Advisor (Temporary – 6 Months) Hybrid | Flexible Hours We are currently recruiting for a Customer Service Advisor to join a busy, fast-paced support team on a 6-month temporary contract. This is a great opportunity for someone who enjoys helping customers, solving problems, and working across multiple channels in a collaborative environment. About the Role You will be the first point of contact for customers, providing support and resolving queries through a variety of channels including phone, email, and webchat.

The focus is on delivering a high-quality customer experience while handling enquiries efficiently and professionally.

Key Responsibilities Supporting customers with account access, including login Responding to inbound emails and webchat requests Handling inbound and outbound calls in a contact centre environment Managing a high volume of customer queries and ensuring timely resolution Escalating more complex issues where required Maintaining accurate records and following internal processes Delivering a consistently high level of customer service across all interactions What We’re Looking For Previous experience in customer service or contact centre roles Excellent communication skills (written and verbal) Comfortable working across multiple systems and communication channels Strong problem-solving ability with good attention to detail A positive, flexible approach and ability to work both independently and as part of a team What’s on Offer 6-month temporary contract Flexible working hours Hybrid working model Friendly and supportive team environment Please apply if you are available to start within the next 4 weeks.