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Tenant Wellbeing & Housing Support Officer

Job in Plymouth, Devon, PL2, England, UK
Listing for: Housing Diversity Network
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below

Salix Homes invites applications for a Customer Support Officer to join the new Customer Support team. You will advocate for vulnerable customers, delivering high-quality intensive housing management support to tenants referred to the service.

You will work with external agencies, carry out needs assessments, and develop risk-based support plans to help customers live well and sustain their tenancies. A strong empathetic approach is essential.

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