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Senior Customer Success Lead - Real-Time Energy Trading

Job in Plymouth, Devon, PL2, England, UK
Listing for: Wood Mackenzie
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Technical Support, Client Relationship Management
Job Description & How to Apply Below

Wood Mackenzie is seeking a Customer Success Manager to act as the primary advocate and strategist for clients in trading-focused real-time markets. You will lead QBRs, develop customer success plans, and create playbooks aligned with real-time workflows to drive measurable ROI.

Work with cross-functional teams—support, product, analytics, and tech—to ensure adoption of insights, monitor health metrics, and identify expansion opportunities.

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Position Requirements
10+ Years work experience
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