Resident Repairs & Service Coordinator
Job Description & How to Apply Below
Portsmouth City Council is seeking a Customer Repairs Officer to support the Building Repairs teams from one of the Area Housing Offices. The role involves handling a high volume of calls, gathering accurate repair information and coordinating resources to complete repairs at convenient times for customers.
Responsibilities include updating repairs following quotes, managing customer satisfaction surveys, administering DFG requests, and scheduling surveyors and annual services.
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