Bilingual German/English Tech Support Specialist - Hybrid
Job Description & How to Apply Below
Mercatus Outsourcing is seeking a customer-focused Customer Support Specialist fluent in German and English to join our clients support team. You will provide exceptional service via live chat, email, and phone, assisting customers with product inquiries and technical troubleshooting.
You will guide customers through setup, manage warranty claims and returns, document interactions, and escalate when needed.
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