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Head of Scaled Customer Success (Commercial
Job Description & How to Apply Below
A Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses is seeking a senior leader to own and scale the Customer Success function. You will lead two CS Managers, drive adoption and retention, and steer executive conversations to protect and grow revenue across a £4-5M ARR portfolio.
The role demands credibility to influence senior stakeholders, coach teams, and set the standard for commercial Customer Success in a fast-growing SaaS environment.
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