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Traveler Service Improvements Lead

Job in Plymouth, Devon, PL2, England, UK
Listing for: Traveltechessentialist
Full Time position
Listed on 2026-08-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below

Expedia Group is seeking a Traveler Service Improvements Manager II to join the Traveler Service Improvement team in the Product division. You will turn operational insight and traveler feedback into improvements that reduce friction, strengthen self-service, support launches, and deliver a more seamless travel experience.

You will lead continuous-improvement initiatives across air traveler servicing, partner with cross-functional teams, measure outcomes, and communicate progress to

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