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Customer Care Specialist - Builds

Job in Plymouth, Devon, PL2, England, UK
Listing for: Persimmon plc
Full Time position
Listed on 2026-08-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 22000 - 30000 GBP Yearly GBP 22000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist - Home Builds

Persimmon Homes is seeking a Customer Care Coordinator to join our customer care team, coordinating the resolution of home-related issues with speed, professionalism and empathy. You will be the vital link between customers, contractors and internal teams to ensure a smooth journey and high service levels.

You will manage communications across multiple channels, record interactions in COINS, and drive service excellence while meeting SLAs and quality codes.

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