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Enterprise Customer Success Manager at Marketing Intelligence SaaS

Job in Plymouth, Devon, PL2, England, UK
Listing for: Grey Matter Recruitment
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Job Description & How to Apply Below

The Company

  • Highly sophisticated machine learning customer insights and automation
  • Backed by $100m+ in funding
  • 2 out of 3 managers promoted from within
  • Trusted by global leaders in eCommerce & gaming
  • Offices in New York, London & more
  • 500+ employees + world-class Data Science team
The Role
  • High touch, data centric and product focussed
  • Platform training, guidance and advice to clients to ensure optimum utilisation of the platform
  • Ensure Enterprise customers understand their customer data and drive actionable insights
Desired Skills & Experience
  • Enterprise Customer Success within B2B SaaS
  • Highly analytical, comfortable presenting data insights
  • High touch consultative approach
Seniority level

Mid-Senior level

Employment type

Full-time

Job function
  • Customer Service, Consulting, and Analyst
  • Marketing Services, Software Development, and Retail

London, England, United Kingdom

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