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Helpdesk Coordinator: Drive Service Delivery & SLA Success

Job in Plymouth, Devon, PL2, England, UK
Listing for: United Infrastructure Group
Full Time position
Listed on 2026-09-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Administrative/Clerical
Job Description & How to Apply Below

United Infrastructure in Warrington is seeking a Helpdesk Coordinator to manage incoming service requests, triage work orders in the CAFM system, and support delivery teams to meet SLAs and KPIs. You will handle frontline client inquiries, maintain clear communications with engineers and clients, and provide administrative support to ensure smooth service delivery.

A-level education and proficiency in Microsoft Excel/Office are required; CAFM experience is desirable.

Our team is growing, and we are hiring a Helpdesk Coordinator:
Drive Service Delivery & SLA Success in England, United Kingdom.

All applications are reviewed carefully by our team.

The position is based in England, United Kingdom.

This opportunity is part of our work in Management & Operations.

We aim to respond to suitable candidates as soon as possible.

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