AI-Enabled Complaints Support Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Spanish Customer Service
Nat West Group is seeking a Complaints Customer Support Specialist to own end-to-end resolution of customer complaints with fairness, empathy and regulatory awareness. Based in the UK in Jersey or the Isle of Man, you’ll help deliver world-class service while embracing digital and AI-enabled tools.
You will log, investigate, and resolve cases, build relationships across the bank, and contribute to continuous improvement in customer outcomes and experiences.
This is a strong opening to take on the AI-Enabled Complaints Support Specialist role at Nat West Group.
We are looking to fill the AI-Enabled Complaints Support Specialist position at Nat West Group in United Kingdom.
The AI-Enabled Complaints Support Specialist role at Nat West Group is now open for applications in United Kingdom.
Join us at Nat West Group as our next AI-Enabled Complaints Support Specialist in United Kingdom.
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