Client Services Team Lead: End-to-End Client Journey
Listed on 2026-10-09
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Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Banking & Finance -
Management
Client Relationship Management, Banking & Finance
Voy is seeking a Client Services Lead to join the Morelife by Voy Client Services team in the UK. You will own the day-to-day client journey on your contract and lead a 10+ person team, ensuring high standards across referrals, bookings and onboarding.
You will be data-informed and accountable for KPI delivery, driving continuous improvement and escalations only when necessary. This is an opportunity to make a tangible impact on client experience while leveraging Voy's NHS-commissioned expertise
We are currently recruiting a Client Services Team Lead:
End-to-End Client Journey for our team in United Kingdom.
We have an opening for a Client Services Team Lead:
End-to-End Client Journey in United Kingdom within Human Resources, Management & Operations.
This role, Client Services Team Lead:
End-to-End Client Journey at Voy, could be your next career step.
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