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Hybrid Customer Experience Specialist

Job in Plymouth, Devon, PL2, England, UK
Listing for: Royal London Group
Full Time position
Listed on 2026-11-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below

Royal London Equity Release Advice, part of the Royal London Group, is seeking a Customer Support Specialist on a secondment in Plymouth. The role entails managing the end-to-end customer journey as the first point of contact for clients exploring equity release options, while upholding regulatory standards and delivering excellent service.

The successful candidate will handle fact finding, information gathering, and ongoing client communication, ensuring cases progress smoothly through the

This is a genuine position to take on the Hybrid Customer Experience Specialist role at Royal London Group.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Customer Experience Specialist role in the description above.

We appreciate your interest in this position.

Join Royal London Group and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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