THE ROLE
At Herbert Parkinson, a proud and historic part of the John Lewis Partnership, we are embarking on an exciting transformation journey to secure our long-term success. By investing in state-of-the-art manufacturing capabilities, streamlining our operations, and creating broader, more fulfilling roles for our Partners, we are building a more sustainable and agile future. Join us as we continue to deliver exceptional quality and service for our customers while empowering our partners to thrive.
In this role you will own the end-to-end customer journey—from initial enquiry through order placement to fulfillment and post-sale support for a multi-channel customer portfolio. You will optimise workflows, leverage data, and lead high-performing support teams to build efficient, scalable operations laying the groundwork for future growth & delivering an exceptional customer addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £5.25 per hour.
This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
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