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Helpdesk Operator

Job in Plymouth, Devon, PL2, England, UK
Listing for: Evo
Full Time, Part Time position Listed on 2026-11-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 28000 GBP Yearly GBP 28000.00 YEAR

Job Description & How to Apply Below

Helpdesk Operator - 37.5 Hours per week - 28k+

We are looking for a new team member to join our property maintenance and repairs helpdesk. Some helpdesk or systems experience would be preferable, and any property maintenance experience a bonus!

Tasks and Responsibilities (including but are not limited to):

  • Updating and maintaining Evo systems
  • Invoicing
  • Reporting
  • Allocating Jobs
  • Liaising with Subcontractors, tenants and customers
  • Coordinating and scheduling of repairs and services
  • Ensuring that members on plan are provided with the service they are paying for
  • Customer care following up with tenants, landlords and contractors to ensure service provided was good

Knowledge, Skills, Abilities and Qualifications

  • Resilient
  • Team player
  • Work well under pressure
  • Diary Management
  • Good communication skills both written and verbal
  • Time management
  • Organisational skills
  • Adaptable
  • Personable
  • Good initiative

37.5 hours per week

£28k + based on experience

EVO Digital Technologies Limited is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

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