Dental Administrator

We have exciting opportunity for a Dental Administrator tojoin our team based in Plymouth. This role is for 3 days a week, 38 weeks a year.

We are looking for an enthusiastic and motivated individual whose duties will include dealing with patients and students both face to faceand on the phone, reception, filing and general administrator. Must possess good computer skills including a working knowledge of Microsoft Office packages. Excellent communication skills both verbal and written are essential.

Dental Administrators are required to provide a quality telephone call handling, reception and appointment service and assist professional staff with clerical and administrative duties and to support the organisation in ensuring that the Dental Education Facility (DEF) is efficiently organised.

This post contains a range of duties requiring a variety ofskills. The post involves liaising with professionals in healthcare,facilities, support staff and members of the public as well as Peninsula Dental School Staff, PDSE Staff and Dental Students.

Peninsula Dental Social Enterprise (PDSE) are anaward-winning Social Enterprise and Community Interest Company. We provide NHStreatment and outreach services to local communities in Devon and Cornwall andwe work closely with the University of Plymouths Peninsula Dental School tosupport the clinical education of its dental healthcare students.

As a social enterprise, we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs.

We have exciting opportunity for a Dental Administrator tojoin our team based in Plymouth.

We are looking for an enthusiastic and motivated individual whose duties will include dealing with patients and students both face to faceand on the phone, reception, filing and general administrator. Must possess good computer skills including a working knowledge of Microsoft Office packages. Excellent communication skills both verbal and written are essential.

Peninsula Dental Social Enterprise - PDSE are anaward-winning Social Enterprise and Community Interest Company. We provide NHStreatment and outreach services to local communities in Devon and Cornwall andwe work closely with the University of Plymouths Peninsula Dental School tosupport the clinical education of its dental healthcare students.

As a social enterprise, we are a values driven organisation with a focus on patient-centred care and addressing local oral health needs.

This role includes:

A starting salary of £25,537.00 per annum

5 days per week, working across 52 weeks per year (37.5hours)

Generous holiday entitlement, increasing after 5 years service, plus the opportunity to purchase additional holiday

Access to an online CPD platform

Additional CPD at our two company Away Days each year

Access to the Scottish Widows pension scheme with generous employer contributions

Access to our Employee Assistance Programme

Access to our Cycle to Work Scheme

Opportunities to share your skills, knowledge and experience to help shape the future of dentistry

Opportunities to contribute to company development through our dedicated team talk channels

This post is subject to enhanced clearance from the Disclosure and Barring Service.

If you wish to find out more about this exciting opportunity, please email PDS

Please apply via this website or if you would prefer tosubmit a CV, you submit this via our website or you can email us atPDS

Grade:Band 3

Reports to:Admin Team Leader

Role summary:

Dental Administrators are required to provide a quality telephone call handling, reception and appointment service and assist professional staff with clerical and administrative duties and to support the organisation in ensuring that the Dental Education Facility (DEF) is efficiently organised.

This post contains a range of duties requiring a variety ofskills. The post involves liaising with professionals in healthcare,facilities, support staff and members of the public as well as Peninsula Dental School Staff, PDSE Staff and Dental Students.

Key accountabilities:

Carry out general administrative duties and provide administrative support in the organisation and running of the DEF.

To carry out reception duties including dealing with staff,dental students, patients. and their carers, both in person and on the telephone, in a courteous and efficient manner.

To ensure that all information relating to patients, staffand students gained through DEF employment is kept confidential.

Assist with the administration of patient satisfaction questionnaires, research and audits.

To undertake any necessary training in support of the dutiesof the post holder.

Responsible for ordering stocks and supplies using an electronic ordering system.

Processing of card payments including routine auditing ofcard payment terminals and end of day reconciliation.

Organises tasks and activities, including maintaining the appointment diary, to maximise effective use of clinical time and patient treatment.

Reporting of…