Pre-Degree Specialist Student Support Worker

Band 3 - starting salary £16,544 with annual, incremental progression up to £17,772 (FTE £25,733 - £27,644)
30 hours per week, 36 weeks per year (Term‑time only) - Permanent
Working Location - Palace Court

Arts University Plymouth is seeking to appoint a Specialist Student Support worker in our Pre‑Degree campus, where they will be required to provide assistance to students with disabilities and/or special educational needs. Our Pre‑Degree campus is a fast paced environment where we deliver Arts courses across a variety of disciplines.

The successful candidate will have an in-depth understanding of the needs of students with a variety of disabilities, including Autism, ADHD and Social, Emotional and Mental Health. We will also require you to build strong, trusting relationships with our students, to encourage their success and achievement.

You will have a flexible, positive and can do approach, along with effective communication and organisation skills — an ability to be emotionally resilient is a major part of this role. It is expected that this role will work 5 days per week, starting at 9am and finishing re may be some flexibility and part‑time hours will be considered, however, the days will need to include Fridays.

The role will start from the 27th April 2026.

• Previous experience of supporting students with SEN needs.
• Demonstrated good communication and organisational skills.
• Flexibility, working across all the Pre‑Degree courses supporting students with SEN needs.
• Good IT and administration skills.

• Provide support across the Pre‑Degree courses for students with SEN needs, including one‑to‑one/small group support in accordance with individual student needs and course criteria.
• Support students to develop strategies & coping mechanisms to manage their difficulties and overcome their barriers to learning.
• Work with academic teams to ensure that support provided is appropriate & in line with curriculum requirements.
• More information on the courses that we offer at our Pre‑Degree Campus can be found here:

• Access to a supportive Employee Assistance Programme.
• Enrolment onto a generous Local Government scheme.
• Additional benefits such as a cycle‑to‑work scheme and discounted bus tickets.

For more information, including essential criteria please access the role profile using this link  To find out more about our award‑winning independent arts university, what makes us special and why Plymouth provides a spectacular backdrop for our creative community; check out our working here pages

Closing date:
Monday 2nd March 2025 at 9:00am — however AUP reserves the right to end the advertisement window early in the event of high levels of interest. Please apply early to avoid disappointment.

This is a term‑time role working 36 weeks per year aligned to the University's pre‑degree calendar which can be provided on request. The successful candidate will be willing to contribute to our ambitions and international profile as an innovative, sustainable and broadly inclusive arts university.

All appointments are subject to a DBS check, and you will be required to provide appropriate documentation as part of the onboarding process.

Applicants must have the legal right to work in the UK. We are currently unable to offer visa sponsorship. Proof of Right to Work will be required before an offer of employment is made.

To apply, please complete the online application form. Please note that we are unable to accept CVs in place of a completed application.

If you are interested in the role and would like to find out more, please feel free to contact

• Carol Edwards, Information Advice & Guidance Coordinator (and Pre‑Degree Safeguarding Lead) on [phone/email missing].
• Jeff Wright, Head of Compliance & Quality and current line manager on [phone/email missing].

Arts University Plymouth has a strong commitment to the safeguarding & welfare of young people & vulnerable adults. A satisfactory DBS disclosure will be required from successful candidates as a condition of appointment. We celebrate equality, diversity and difference, and welcome candidates from all communities, including applications from service people and their families as part of our commitment to the Armed Forces Covenant.

In the event that the University has employees eligible for redeployment at the time of shortlisting, for example due to the end of a fixed term contract, these candidates may be entitled to a priority interview.