Health Care Support Worker

Job summary

Are you compassionate, motivated, and dedicated to supporting people to remain safe and well in their own homes? We offer an exciting opportunity for a Band 3 Community Healthcare Support Worker to join our innovative Community Frailty Virtual Ward, delivering high‑quality, personalised care to adults living with frailty across Plymouth, the South Hams and West Devon.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Refer to the Direct Gov website for eligibility information.

All Livewell Southwest staff are expected to be able and willing to work across a 7‑day service.

Please note Livewell may close the job advertisement earlier than the specified deadline if a high number of applications are submitted. We recommend you submit your application at the earliest opportunity.

• Provide direct care to patients in their own homes, including personal care, mobility, manual handling and daily living activities.
• Take clinical observations, conduct ECGs, venepuncture and bladder scanning, and support clinical teams with information gathering and ongoing monitoring of frailty‑related symptoms.
• Work closely with Frailty Practitioners, Clinical Nurse Specialists, Frailty Nurses, Therapists and other medical professionals to ensure coordinated, patient‑centred care.
• Contribute to early identification of deterioration and escalation where needed.
• Promote independence, dignity and safe self‑management.
• Maintain accurate, confidential patient records and report changes in condition to registered staff.
• Participate in assessments, discharge planning, care planning and reviews.
• Support therapeutic activities and record interventions electronically.
• Assist with clinical supplies and stock levels, and travel across Plymouth when required.
• Complete breakaway training and carry a personal alarm in community settings.

• NVQ Level 3 in Health and Social Care or equivalent.
• Care Certificate or willingness to undertake.
• Additional training relevant to physical healthcare (desirable).
• Vocational Qualification Level 2 (desirable).

• Previous healthcare experience, preferably in a physical health setting.
• Experience supporting vulnerable adults and working with minimal supervision.
• Experience with baseline observations and record keeping.
• Experience in multidisciplinary team working and supporting recovery goals.
• NHS experience (desirable).
• Driving licence for community roles (desirable).

• Effective communication and teamwork.
• Ability to mentor junior staff.
• Accurate record keeping.
• Time management and prioritisation.
• Confidence, compassion and de‑escalation skills.
• Lone working and breakaway skills for community roles.

Friendly, caring and approachable nature; ability to work across a wide range of ages and conditions. Willingness to work flexible hours and undertake sustainable working practices.

Disability:
We encourage reasonable adjustments during the application process.

Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Certificate of Sponsorship:
Applications from job seekers requiring Skilled Worker sponsorship are welcome. For further information visit the UK Visas and Immigration website (opens in a new tab).

Livewell Southwest
200 Mount Gould Road
Mount Gould
Plymouth
Devon
PL4 7PY

Website:  (opens in a new tab)