HR Manager​/HR Shared Services Manager; AWDO-P15290

HR Manager / HR Shared Services Manager

Join a People, Talent & Culture function to lead Human Resources shared services, employee relations, HRIS and people reporting. This on-site opportunity suits an HR professional with generalist knowledge gained in manufacturing and strong data analytics capability.

If you’ve also worked in the following roles, we’d also like to hear from you:
People Operations Manager, HR Manager, Human Resources Manager, People Manager, HR Services Manager, People Services Manager, HR Service Delivery Manager, People Operations Lead, HR Shared Services Lead, Employee Services Manager

SALARY:
Competitive + Benefits

LOCATION:

Plymouth, Devon

JOB TYPE:
Full-Time, Permanent

WORKING HOURS:

On-site in Plymouth 4.5 days per week

This is a strong opportunity to lead a busy people service and shape practical, data-led improvements. The HR Manager / HR Shared Services Manager will support managers and employees across day-to-day HR services.

Working across employee relations, absence, HRIS, reporting and policy, the HR Manager / HR Shared Services Manager will help simplify processes and improve service delivery.

With strong stakeholder relationships and a practical approach, the HR Manager / HR Shared Services Manager will also support people projects, engagement, performance processes and compliant data governance.

• Shared Services Leadership:
  Lead the HR Shared Services team, ensuring efficient HR administration, employee enquiries and operational HR support
• Employee Relations and Casework:
  Manage routine employee relations and HR casework, guiding managers in line with policy, process and employment legislation
• Absence and Service Providers:
  Manage sickness and authorised or unauthorised absence processes, oversee the outsourced absence provider and support effective occupational health and physiotherapy services
• HRIS and Self-Service:
  Support managers and employees to use the HRIS and self-service tools effectively and improve engagement with people systems
• People Data and Reporting:
  Produce, analyse and communicate people data, dashboards, KPIs, management information and ad hoc insights, including automated reporting solutions
• Process Improvement and Compliance:
  Drive continuous improvement and automation while supporting ISO
  9001, UK GDPR, data governance, document retention and audit readiness
• Policy and Calendar Management:
  Maintain the annual People, Talent & Culture calendar, policies, procedures, templates and documentation, supporting updates for legislative and business requirements
• Stakeholder and Project Support:
  Build effective stakeholder relationships, support people projects and strategic initiatives, and coordinate employee engagement and performance management processes

• CIPD Level 3 Foundation Qualification, an alternative relevant qualification or equivalent experience
• Previous experience in a similar HR or People role
• Demonstrable general HR knowledge gained in a manufacturing environment
• Experience using HRIS systems to maximise value
• Experience supporting HR projects
• Excellent data analytics skills and the ability to produce useful management information
• Strong written communication, numeracy, planning, organising and prioritising skills
• High attention to detail, pragmatic problem-solving skills and the ability to build credible stakeholder relationships
• A flexible, proactive, supportive and collaborative approach

• Previous experience within the marine sector
• A recognised project management qualification

• 23.5 days’ holiday, increasing to 25 days after 5 years’ service, with 7 days retained for the annual Christmas shutdown
• Free on-site parking

AWDO-P15290