IFS Business Systems Manager

Location: Plymouth – couple times a month
Salary: Up to £70,000 (depending on experience) plus benefits

They are an award-winning, organic agriculture business whose whole ethos is to support British farming. They deliver outstanding organic food to over 60,000 homes across the UK, operating out of numerous farms, they are dedicated to ethical business and environmental sustainability

They are seeking a Business Systems Manager after recently implementing IFS ERP System. You will sit within a newly consolidated team designed to reduce handoffs and improve end-to-end system lifecycle management. It is a key operational position focused on ensuring system stability, user support, and continuous improvement.

• Day-to-day operational management of IFS
• Supporting ongoing IFS migration and legacy system coexistence (Dynamics)
• Managing and supporting integrated third-party applications
• Incident resolution, troubleshooting, and user support
• Requirement gathering, prioritisation, and stakeholder engagement
• Process development and improvement across systems landscape
• Supporting warehouse automation and operational systems
• Cross-functional collaboration across IT and business stakeholders

• Strong hands-on experience with IFS ERP (non-negotiable)
• Experience supporting and running a modern ERP in a live environment
• Operational / production systems experience
• Ability to provide 2nd line technical support and configuration
• Strong understanding of business processes and system integration
• Experience working in or close to manufacturing / operations environments
• Ability to mentor and support less technical team members

This is a very senior level role where you will be fundamental to the businesses growth and helping them to grow as a business. The company are 100% employee owned, so working here makes you a co-owner and they were voted in the UK’s Top 100 Best Companies to Work For list for the last 2 years in a row