Job Description & How to Apply Below
Node4 Ltd is seeking a Service Desk Team Leader to oversee the leadership and operations of their Service Desk team. The role includes ensuring high-quality, customer-centric support and managing daily operational performance. Candidates should have experience in IT Support and strong leadership skills.
The Service Desk Team Leader will drive team engagement while adhering to ITIL processes, enhancing customer satisfaction, and ensuring the effective use of ITSM tools. Node4 offers a range of benefits including hybrid working and health insurance.
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