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Job Description & How to Apply Below
Planet Recruitment in High Wycombe is seeking a 2nd Line Engineer to join their Technical Support team. The ideal candidate will provide exceptional support to customers, acting as the first point of contact for IT issues. Responsibilities include logging tickets, troubleshooting, and ensuring service level agreements are met.
Applicants should have strong technical skills, especially in supporting Windows and macOS, and possess excellent communication abilities. A proactive approach and teamwork are essential. Benefits include a discretionary bonus and 33 days of holiday.
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