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Service Desk Pro: 1st​/2nd Line IT Support, MS

Job in Plymouth, Devon, PL2, England, UK
Listing for: Som3
Full Time position
Listed on 2026-07-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Position: Service Desk Pro: 1st/2nd Line IT Support, MS 365

Som3 is looking for a Service Desk Analyst to join their team at the head office in Northampton. In this role, you will ensure the smooth operation of IT systems and provide essential support to about 1000 users across various UK sites.

You will work 5 days a week on-site, focusing primarily on Microsoft 365 and a range of bespoke applications. Responsibilities include responding to IT-related issues, managing requests, and collaborating with third-party support providers.

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