Job Description & How to Apply Below
Telefónica Tech is seeking a Service Delivery Associate to manage operational relationships for Tier 2 customers. The role involves maintaining service reviews, reporting, and driving improvements within the Service Delivery Office.
You will work with the Service Design, Pre-Sales and Service Transition teams to ensure smooth onboarding and ongoing service delivery. The ideal candidate will have strong ITIL knowledge, excellent communication and reporting skills in Excel/PowerPoint, and the
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