Job Description & How to Apply Below
BPM Tech in the United Kingdom is seeking an IT Service Management Analyst to drive excellence across Major Incident, Change, Problem Management, Service Transition and CAB. The hybrid role combines hands-on ITSM delivery with governance, reporting, and continuous improvement.
You will own Change Management and CAB discussions, support Major Incident responses, and contribute to service reporting and data-driven decision making using Jira Service Management as a key tool.
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