Job Description & How to Apply Below
NHS is seeking an enthusiastic ICT Operations Junior Service Desk Analyst to join the Service Desk team. The role involves handling high volumes of incoming calls, recording details in the IT service management system, and providing basic technical support while collaborating with ICT teams to resolve issues.
The successful candidate will display strong customer-facing skills, calmness under pressure, and effective communication to identify needs and deliver timely resolutions within a hospital
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