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IT Service Desk Associate - First Line Support; Hybrid

Job in Plymouth, Devon, PL2, England, UK
Listing for: Key Recruitment Ltd
Full Time position
Listed on 2026-07-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Position: IT Service Desk Associate - First Line Support (Hybrid)

Key Recruitment Ltd in Waterlooville is recruiting a permanent full-time IT Service Desk Analyst for a hybrid role. You will provide first-line technical support, resolving incidents and service requests from initial contact through to resolution while delivering excellent customer service.

The ideal candidate has prior experience in a First Line Service Desk, strong Microsoft 365 administration skills, experience with IT ticketing systems, and a customer-focused approach with a commitment to

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Position Requirements
10+ Years work experience
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