We’re Kingfisher, A team made up of over 70,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
This role leads the Performance & Insights capability for Technology, creating a clear, trusted and Tech-wide view of how well Technology is delivering its strategy, value and outcomes. It brings together strategic, operational, organisational and value-based measures through the Technology Performance Framework and OKRs, to create a clear line of sight between strategic objectives, operational performance and measurable progress. By partnering across Technology, the role supports senior leaders with sharper insight for decision making, helps identify performance trends and trade-offs, and drives continuous improvement in how Technology measures, understands and improves performance.
OverviewWe’re Kingfisher, A team made up of over 70,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas to life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
This role leads the Performance & Insights capability for Technology, creating a clear, trusted and Tech-wide view of how well Technology is delivering its strategy, value and outcomes. It brings together strategic, operational, organisational and value-based measures through the Technology Performance Framework and OKRs, to create a clear line of sight between strategic objectives, operational performance and measurable progress. By partnering across Technology, the role supports senior leaders with sharper insight for decision making, helps identify performance trends and trade-offs, and drives continuous improvement in how Technology measures, understands and improves performance.
- Lead the development and ongoing evolution of the Technology Performance Framework and OKR approach, embedding consistent standards for measuring performance, value and organisational health.
- Own and continuously improve the Technology performance cadence, measures and governance, providing senior leaders with a clear view of progress against strategic objectives.
- Define and embed strategic, operational and organisational measures, ensuring clear ownership, consistent definitions, strong data quality and effective use of reporting, automation and AI.
- Translate complex data into executive-ready insight, narratives and recommendations that support strategic decision-making, prioritisation, accountability and action.
- Build trusted partnerships across Technology, Finance, Portfolio and business stakeholders, acting as a trusted advisor to the Technology Leadership Team through evidence-led insight and
- Drive the maturity of Technology performance management, turning insight into continuous improvement while leading and developing the Performance & Insights team and building capability through coaching, frameworks and governance standards.
- Lead the development and ongoing evolution of the Technology Performance Framework and OKR approach, embedding consistent standards for measuring performance, value and organisational health.
- Own and continuously improve the Technology performance cadence, measures and governance, providing senior leaders with a clear view of progress against strategic objectives.
- Define and embed strategic, operational and organisational measures, ensuring clear ownership, consistent definitions, strong data quality and effective use of reporting, automation and AI.
- Translate complex data into executive-ready insight, narratives and recommendations that support strategic decision-making, prioritisation, accountability and action.
- Build trusted partnerships across Technology, Finance, Portfolio and business stakeholders, acting as a trusted advisor to the Technology Leadership Team through evidence-led insight and
- Drive the maturity of Technology performance management, turning insight into continuous improvement while leading and developing the Performance & Insights team and building capability through coaching, frameworks and governance standards.
- Strong experience…
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