NHS Blood and Transplant is seeking a Service Owner to lead the Donor Experience across a major digital transformation programme. You will shape the end-to-end service strategy, align priorities with multiple directorates and drive improvements in donor engagement and session delivery.
The role emphasizes customer focus, data-informed decisions, and the ability to influence senior stakeholders while delivering measurable outcomes. Hybrid working and site visits are expected.
The Donor Experience Digital Service Lead - Hybrid role at NHS Blood and Transplant is now open for applications in England, United Kingdom.
The position is based in England, United Kingdom.
This opportunity is part of our work in Management & Operations, IT & Technology.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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